Terms and Conditions


1.1 What they cover

Welcome to Beacon Pharma. This document sets out the terms and conditions applicable to all sales by Beacon Pharma. We may change these sales terms at any time, but no changes will apply to any orders you submitted before the change.

1.2 Changes

We may change these Conditions at any time, and any changes will take effect on the date they are posted on our Website. Those changes will not affect any orders you submitted before the change.


Beacon Pharma is a trading name of Beacon Pharmaceutical Limited. We are a company registered in Ireland, with company number 476854 and a registered address at Suite 24, The mall, Beacon Court, Sandyford, Dublin 18.


These Conditions apply to all sales of Goods by us to you through the Website, and shall apply to any orders you submit through the Website.


In these Conditions, the following terms shall have the following meanings:

“Consumer”: means a natural person who is acting for purposes which are outside the person’s trade, business, craft or profession.

“Business Purchaser” means any person or entity which purchases Goods through the Website who is not a Consumer.

the “Website” means www.beaconpharma.ie

“You” or “you” shall mean you, a Consumer or Business Purchaser (as applicable).

the “Contract Documents” means the web pages through which you ordered the Goods, these Conditions, the descriptions and specifications of the Goods on the Website, and our e-mails to you acknowledging and/or accepting your order.

the “Delivery Charges” means the delivery charges for your order stated in the ordering web pages and any order confirmation e-mail we send to you.

the “Delivery Address” means the delivery address you provided to us in your account or as stated in the ordering web pages;

the “Goods” means the Goods you are purchasing under these Conditions;

the “Price” means the price of the Goods as stated in the ordering web pages and any order confirmation e-mail we send to you;

the “Ordering Web Pages” comprise your shopping trolley and the checkout and other ordering pages generated by our Website and sent to your browser’s specific to your orders;

“working day” or “business day” means Monday to Friday, except bank or other public holidays in Ireland.


5.1 Your order

Your order to us is your offer to purchase the Goods on these Conditions, subject to our acceptance. You are entitled to withdraw your offer at any time up to moment that we accept it.

5.2 Acceptance of your order

For product orders, acceptance of your order will occur and a binding contract for the sale and purchase of the all of products will be formed between you and us when we first dispatch any of the products in your order, or if sooner, we first email you to confirm that any of the products in your order have been dispatched. For other orders, acceptance of your order will occur and a binding contract is formed when we send the order acknowledgement e-mail.

5.3 Declining your order

If we decline your order for any reason we will normally e-mail or telephone you to inform you, and give you our reasons. We will not normally accept any order until we have received pre-payment in full of the Price, Delivery Charges, VAT and other amounts payable in respect of the order, unless you are a Business Purchaser and you have a credit account with us and have not yet reached any credit limit. Other reasons may include that the Price, offer, or product has changed or because any of the Goods you have ordered are not available.


On acceptance of your order, we agree to sell to you and you agree to purchase from us the Goods specified in the Contract Documents. If you contract with us as a Consumer, you must be aged 18 years or over to purchase from our Website.


The Goods will be the make and model of Goods specified in the Ordering Web Pages, will correspond to the essential characteristics, description and specification set out in our Website at the time of order. We will not be responsible for variations between the description of the Goods on our Website and the manufacturer’s specifications, and the latter shall prevail. We will also not be responsible for minor variations in specification, colour or other design features, and no such minor variation shall entitle you to rescind the contract, reject the Goods or be the subject of any claim against us.


You agree to pay the price, delivery charges and any other charges stated in the order specific terms. You are obliged also to pay VAT on all charges, at the same time as the charges. If you are a consumer all stated charges are inclusive of VAT; and if you are a business, all charges are stated exclusive of VAT.


9.1 Payment with Order

Payment of the Price, Delivery Charges, and all other fees and amounts must be made with your order.

9.3 Payment Methods

We accept payment by MasterCard, Visa and Visa debit, and such other cards as may be stated on our Website from time to time. Payment is deducted when we process your order, if payment is due with order.

9.4 No Set-off

You must make all payments in full without set-off, deduction, counter-claim, or withholding.


10.1 Delivery Address

Delivery will be to the Delivery Address selected or provided by you in the Ordering Web Pages. If no address was selected, then delivery will be to the address at which your payment card is registered, or to any other address you have provided.

10.2 Delivery Days

We only deliver on working days, within the working hours specified on our Website (or if not specified, between 8am and 6pm). Any statements as to delivery within a number of days should be read as working days, and if a bank or other public holiday falls within any delivery period then you should allow an extra two working days for delivery.

10.3 Failure to Receive the Goods

If delivery is attempted within our stated delivery hours and you are not present to collect the products or you unreasonably refuse to take delivery of the products, then we may abandon the delivery attempt, charge you our direct costs of returning the products to the depot, a reasonable storage charge, and another delivery charge for re-delivering the products at another time. We will give you the option of collecting the products from our depot or requesting further delivery attempts at further delivery charge.

10.4 Delivery Note

All deliveries must be signed for before our carrier will release them to you. Signing for delivery is for simple proof of receipt purposes and will not affect any of your other rights. Please make sure you keep the packing list enclosed with your Goods, as this will be important if you are returning the Goods later on.

10.5 Inspection on delivery

When you receive the Goods you should immediately inspect them for damage and faults, and you should inform us by end of the following working day if you do not consider that you have received the Goods you ordered, and within 7 working days of receipt of the Goods if you consider that the Goods are faulty or damaged, otherwise the Goods will be considered to have been correctly delivered, free from damage or faults and in good working order. This will be without prejudice to any damage or fault you could not have discovered on reasonable inspection of the Goods and your statutory rights or right to cancel the contract if you are a Consumer are not affected.

10.6 Risk

Risk in the Goods shall pass to you when you acquire the physical possession of the Goods.


11.1 How to exercise your right to cancel

11.1.1 Informing us

To exercise you right to cancel, you must inform us of your decision by a clear statement to before 5pm in the same day you make the purchase.

11.1.2 Methods of informing us

You can exercise your right to cancel in any manner you decide, but we would prefer one of the following: e-mailing us, telephoning us, or contacting us using any details on our website at http://www.beaconpharma.ie

11.2 Return of the products and costs of return

If the products have been delivered, then you must return the products to us in accordance with the following arrangements. Return of the products includes all packaging, contents, documents, and other items supplied with or as part of the products, including any free gifts.

11.5.1 When products must be returned by

You must return the products to us without undue delay, and in any event not later than 14 days after you informed us of your decision to cancel.

11.5.2 Return of the products by you

You must send the products back to our warehouse at Rentastore, Ballyogan Business Park, Ballyogan Road, Sandyford, Dublin 18

11.5.3 Collection by us

We may at any time request to collect the products from you, and in such case, you must make the products available for collection when requested by us.

11.5.4 Costs of returning the products

You must bear the direct cost of returning the products to us, including our direct costs of collecting the products from you.

11.5.5 Risk and insurance of products

The products are at your risk until they have been returned to us, and accordingly we recommend that you insure the products accordingly.

11.6 Condition of products returned

If you handle the products beyond what is necessary to establish the nature, characteristics and functioning of the products then you are obliged to pay to us the amount by which the value of the products has been diminished as a result, up to, but no more than, the original price of the products. This includes if you return the products with damage that was not present on delivery, or missing anything that was present on delivery. You agree to pay such amount on demand, and you agree that that we may deduct such amount from any refund which we are obliged to make to you.

11.8 Refund

11.8.1 Amount of Refund

(A) Consumers

If you return the products to us, we will reimburse to you all payments received from you under the contract with respect to such product, including the price, delivery charges and any other charges.

(B) Deductions from refund

We may deduct from your refund the amounts, including the costs of return of the products and any diminution in the value of the products. You will not incur any fees as a result of the reimbursement.

11.8.2 When your refund will be given

If you are responsible for sending the products back to us, then we will provide the refund without undue delay, and not later than the earliest of the following dates: 5 working days after the day we receive the products back from you; 5 working days after the day you provide evidence that you have sent the products back to us; if we originally offered to collect the goods, rather than requiring you to send them back, then we will make the refund within 14 days of the day you informed us of your decision to cancel..

11.8.3 How your refund will be given

We will make the refund using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise, or it is not possible.


12.1 Manufacturer’s Warranty

We hereby assign to you the benefit of all warranties and guarantees provided to us by any manufacturer or supplier of the Goods. You are responsible for dealing directly with the manufacturer concerning claims under that warranty.

12.2 Our Warranty

We warrant that the Goods on delivery will be of the description set out in the contract, will be new, will be in working order and will be free from material damage.